Jena Raymond, MD, LCPC

Practical approaches for online support

Many of the techniques Jena uses come from evidence-based therapeutic methods that focus on present problems and goal-oriented work. One common approach emphasizes identifying unhelpful thinking patterns and testing new behaviors to reduce symptoms of depression and low self-esteem; it helps people notice what keeps problems stuck and try different responses. A second approach focuses on improving communication and relationship skills by teaching clear speaking, active listening, and small experiments to change interaction patterns. Finding the right approach is part of the work together. The therapist will talk with each person about their needs, goals, and preferences, then try methods that fit best. That process is collaborative and may shift as goals evolve. Online formats make regular contact easier to maintain. Video calls let people work face to face from different locations. Phone sessions can be useful when bandwidth is limited or a shorter check-in is needed. Live chat and text-based messaging support brief updates, mood tracking, or when someone prefers writing to speaking. These options aim to make therapy more flexible and easier to fit into a busy life.